Popular – Refund and Returns Policy

Overview

At Popular, we take pride in the quality of our products and the satisfaction they bring. Due to the nature of our offerings, all sales are final. We do not accept returns, exchanges, or issue refunds once an order has been processed and delivered.

We encourage customers to review product details carefully before making a purchase. If you have any questions prior to ordering, our support team is happy to assist.

Non-Returnable Items

All items sold through Popular are considered non-returnable and non-refundable, including but not limited to:

Perishable goods (e.g., food, beverages)
Personal, intimate, or sanitary products
Health, wellness, and personal care items
Digital products and gift cards
Hazardous materials or flammable items
Sale or discounted items

Defective or Damaged Products

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos and order details. While we do not offer returns or refunds, we will assess the issue and may offer a replacement at our discretion

Refund Process

Once your return is received and inspected, you will receive an email confirmation. We will notify you whether your refund is approved or declined.

If approved: Refunds will be credited to your original payment method within 7–12 business days.
If declined: We will provide the reason and return the item to you.

Delayed or Missing Refunds

If you haven’t received your refund:

Check your bank account again.
Contact your credit card company (posting times may vary).
Contact your bank for possible delays.
If the issue persists, email us at {email address}.

Shipping Returns

Popular is not responsible for return shipping or lost items in transit, as returns are not accepted. Please ensure all delivery details are accurate at checkout.

Need Help?

For any questions or concerns, feel free to reach out to our support team at {email address}. We’re here to help clarify product details and assist with pre-purchase inquiries.